NHTSA Complaint #11244915 — 2010 LEXUS IS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11244915
Vehicle	2010 LEXUS IS
Component	UNKNOWN OR OTHER
Date of Incident	August 17, 2019
Date Filed	August 19, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

THIS REGARDING 2010 LEXUS IS250 AND WE OWNED ONE. THIS VEHICLE HAS PROBLEM WITH DASHBOARD GETTING STICKY IT IS KIND OF MELTING DUE TO HEAT AND HUMIDITY. AND LEXUS IS AWARE OF THIS PROBLEM. BUT THEY ARE NOT AWARE OF IS BECAUSE OF STICKY DASHBOARD IT RELEASES OILY FUME AND IT GOES ON TO WINDSHIELD AND MAKES IT FOGGY. THIS IS ON GOING PROBLEM. MY SON IS DRIVING THIS VEHICLE AND ACCORDING TO HIM IS IN THE LONG-DISTANCE DRIVING HE HAS TO PULL OVER MULTIPLE TIME TO CLEAN WINDSHIELD . JUST BECAUSE OF OUR CAR HAS SALVAGE TITLE LEXUS WILL NOT PAY OR REPLACE THIS STICKY DASHBOARD. HAVING A SALVAGE TITLE DOES NOT MEAN CAR IS NOT ON THE ROAD AND NO-ONE BEHIND THE DRIVER SEAT.. I WOULD REQUEST YOU TO LOOK IN TO THIS MATTER. THIS IS LIFE AND DEATH SAFETY CONCERNS TO US. THANKS

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