NHTSA Complaint #11244547 — 2011 CHEVROLET EQUINOX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11244547 |
| Vehicle | 2011 CHEVROLET EQUINOX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 83,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I BOUGHT A 2011 EQUINOX IN MAY A COUPLE OF DAYS AFTER HAVING THE CAR I WAS HEARING CLICKING NOISES TOOK BACK TO THE DEALERSHIP THEY TOLD ME IT WAS JUST THE AIR CONDITION. A COUPLE OF WEEKS LATER MY CAR STARTED TO ROCK BACK IN FOURTH WHEN AT A LIGHT AND SHUTTING OFF WHILE DRIVING. I TOOK IT AGAIN TO THE DEALERSHIP WHEN THEY TOLD ME IT WAS AN OIL CONSUMPTION ISSUE AND I NEEDED TO TAKE IT TO A CHEVY DEALERSHIP. I TOOK IT IN THEY SAID THAT I NEEDED A TIMING CHAIN FILED UNDER MU WARRANTY AND I PAID THE DEDUCTIBLE. I WAS THEN TOLD THAT IT WASN'T GOING TO FIX THE ISSUE STATING I NEEDED TO BRING IT BACK AFTER A 1000 MILES AND THAT GM WOULD HANDLE THE PROBLEM AT HAND. I THEN TOOK IT BACK AND BEHIND MY BACK THEY TRIED TO CALL MY WARRANTY COMPANY TO SEE IF THEY WOULD PAY. MY WARRANTY DOES NOT COVER THEIR PROBLEM. THEN WAS TOLD THAT THEY WOULD HANDLE EVERYTHING BUT I STILL WOULD HAVE TO PAY MONEY OUT OF POCKET. IT HASN'T EVEN BEEN 90 DAYS SINCE I PURCHASED THIS VEHICLE.
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