NHTSA Complaint #11244521 — 2014 FORD FOCUS ENGINE

Complaint Details

ODI Number	11244521
Vehicle	2014 FORD FOCUS
Component	ENGINE
Date of Incident	August 15, 2017
Date Filed	August 16, 2019
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED, SHOOK VIOLENTLY, AND JERKED HARD. THE VEHICLE WAS DRIVEN TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482, (707) 468-0091) WHERE IT WAS DIAGNOSED THAT A NEW OIL SEAL WAS NEEDED. THE VEHICLE WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURES RECURRED. THE CONTACT SCHEDULED ANOTHER REPAIR APPOINTMENT THIS WEEK. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNKNOWN.

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