NHTSA Complaint #11244502 — 2013 VOLKSWAGEN JETTA

SUSPENSION issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11244502
Vehicle	2013 VOLKSWAGEN JETTA
Component	SUSPENSION
Date of Incident	August 15, 2019
Date Filed	August 16, 2019
Mileage	21,994 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

2013 JETTA WITH 21,994 MILES. ORIGINAL OWNER. CAR HAS BEEN MAKING NOISE FROM FRONT END ESPECIALLY ON LEFT HAND TURNS. INSPECTED AND FOUND FRONT OF CAR MUCH LOWER THAN USUAL AND BOTH FRONT SPRINGS BROKEN. A BROKEN SPRING CAN RESULT IN LOSS OF CONTROL AND ROAD HAZARDS TO OTHER VEHICLES FROM BROKEN METAL PARTS ON ROADWAY. WILL HAVE PICTURES NEXT WEEK WHEN WE REPLACE SPRINGS AND STRUTS. CAR RIDES SO LOW THAT I CAN'T GET MY HYDRAULIC JACK UNDER IT AT FRONT JACK POINTS.

Related Complaints for the 2013 VOLKSWAGEN JETTA

Other SUSPENSION Complaints

#11596541 — June 25, 2024 — Unknown

#11588868 — May 15, 2024 — Making loud noises when turning and steering wheel shakes really bad

#11478340 — August 9, 2022 — Left front coil spring broke. Made popping sound while turning. Coil spring has two pink and two white dots.

#11399944 — March 9, 2021 — COIL SPRINGS BREAK RANDOMLY IN COLD WEATHER MAKING CAR HANDLE ERRATICALLY AND WITHOUT WARNING. VW HAS RECALLED MANY C...

#11340412 — July 20, 2020 — THE LEFT-FRONT SUSPENSION PARTIALLY COLLAPSED WHILE MAKING A TURN AT LOW SPEED INTO A PARKING SPACE. I DROVE SHORT DI...

Recent Complaints for the 2013 VOLKSWAGEN JETTA

#11715859 — TIRES:TREAD/BELT — February 5, 2026 — Tire size 205/50R17 Tire belt broke without warning and caused a large bubble in the side of my tire. Tire was out of...

#11703821 — POWER TRAIN — December 8, 2025 — I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jet...

#11703821 — UNKNOWN OR OTHER — December 8, 2025 — I am submitting this complaint regarding Safety Recall 34J6, which is listed as INCOMPLETE for my 2013 Volkswagen Jet...

#11702517 — POWER TRAIN — December 2, 2025 — While driving the vehicle at about 20mph about a week ago, the check hybrid light began flashing. After stopping and...

#11691807 — AIR BAGS — October 7, 2025 — I discovered that my 2013 Volkswagen Jetta has a completely nonfunctional airbag system. On 8/23/23- airbag warning l...