NHTSA Complaint #11244462 — 2017 CHRYSLER PACIFICA

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11244462
Vehicle 2017 CHRYSLER PACIFICA
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 21,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

IN THE FIRST 500 MILES OF DRIVING MY NEW PACIFICA ON AT LEAST 5 OCCASIONS I HAVE USED THE TURN SIGNAL AND WHILE PUSHING THE ARM TO SIGNAL I ALSO MANAGE TO PUSH IT FORWARD. I HAVE DONE THIS DURING THE DAY AND THEN WHEN NIGHT COMES I TURN ON THE HEADLIGHTS TO FIND THAT THEY START WITH HIGH BEAMS. AS I NEVER USE HIGH BEAMS THIS COMES AS A SURPRISE AND I DON'T EVEN THINK TO LOOK TO SEE IF IT HAPPENS UNTIL SOMEONE FLASHES THEIR LIGHTS AT ME. HAVING THE HIGH BEAMS ON UNEXPECTEDLY IS NOT SAFE. IT SHOULD BE MUCH HARDER TO ACCIDENTALLY (OR ON PURPOSE) TURN ON THE HIGH BEAMS. OR THERE SHOULD BE A WAY TO DISABLE THE [XXX] THINGS SO THEY NEVER GO ON. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

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