NHTSA Complaint #11244440 — 2018 CHEVROLET TRAX

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11244440
Vehicle	2018 CHEVROLET TRAX
Component	SERVICE BRAKES
Date of Incident	July 1, 2019
Date Filed	August 16, 2019
Mileage	4,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I CALLED AND MADE AN APPOINTMENT AT HENDRICK CHEV BUICK GMC, 12050 W BROAD ST., RICHMOND, VA 23233 ON JUNE 29TH AND CARRIED MY VEHICLE IN. THEY WOULD NOT LOOK AT IT TO SEE IF IT NEEDED THE PART SINCE THEY HAD TO WAIT UNTIL AFTER JULY 1ST. I WENT BACK AGAIN AND THEY LOOKED AT IT AND SAID THE PART NEEDED TO BE REPLACED. AS OF TODAY THEY STATE THEY DO NOT HAVE THE PART. WHY CAN'T THEY GET THE PART?

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