NHTSA Complaint #11244371 — 2015 SUBARU FORESTER

WHILE DRIVING MY CAR ON A CLEAR, WARM DAY, MY DAUGHTER DROVE OVER A SPEED BUMP AND THE REAR SPRINGS BOTH BROKE LEAVING THE CAR UNDRIVEABLE. AT FIRST, I WAS ANGRY WITH HER, THINKING THAT SHE HAD HIT THE SPEED BUMP TOO HARD, BUT UPON DOING RESEARCH ON THE PROBLEM, I DISCOVERED DOZENS OF SIMILAR COMPLAINTS IN REGARD TO THE SAME SITUATION. TALKING WITH A SERVICE PERSON AT THE DEALERSHIP WHERE I PURCHASED THE VEHICLE (KENNY ROSS SUBARU), HE STATED THAT HE WAS AWARE OF THE PROBLEM WITH THE 2014-2015 FORRESTERS, BUT THERE WAS NO OFFICIAL RECALL AND QUOTED A PRICE OF $925.00 FOR THE REPAIR. I FEEL THAT WITH A PROBLEM THAT IS NOT UNIQUE TO ONLY ME AND WITH THIS MANY OTHER OCCURRENCES, SUBARU SHOULD STEP UP AND ISSUE A RECALL AND REIMBURSE OWNERS WHO HAVE ALREADY HAD THE REPAIR MADE.