NHTSA Complaint #11244264 — 2014 CHEVROLET EQUINOX ENGINE

Complaint Details

ODI Number	11244264
Vehicle	2014 CHEVROLET EQUINOX
Component	ENGINE
Date of Incident	August 2, 2019
Date Filed	August 15, 2019
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2014 CHEVROLET EQUINOX. WHILE DRIVING 45 MPH AND APPROACHING AN INTERSECTION, THE STEERING SEIZED AND THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO OURISMAN CHEVROLET OF BALTIMORE (6633 SECURITY BLVD, BALTIMORE, MD 21207, (410) 265-7777) WHERE IT WAS DIAGNOSED THAT THE POSITIVE CRANKCASE VENTILATION VALVE WAS COLLECTING MOISTURE, WHICH FROZE AND BLEW OUT THE MAIN SEAL. ALSO, THE TIMING CHAIN NEEDED TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER ANY WARRANTIES. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY STATED THAT THE TIMING CHAIN WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

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