NHTSA Complaint #11244256 — 2017 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11244256
Vehicle	2017 FORD F-150
Component	ENGINE
Date of Incident	May 13, 2019
Date Filed	August 15, 2019
Mileage	38,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

RATTLE ON START UP. THIS TRUCK SAT FOR A COUPLE OF HOURS TO OVER NIGHT AND THE ENGINE SOUNDED LIKE A DIESEL FOR BETWEEN 15 AND 30 SECONDS. THIS SEEMS TO BE A COMMON ISSUE WITH THE TRUCK ENGINE THE 3.5L ECOBOOST. A GOOGLE SEARCH SHOWS THIS IS A VERY COMMON ISSUE AND REQUIRES THE ENGINE TO BE TORN DOWN. THE COMMON PROBLEM SEEMS TO BE THE TIMING CHAIN AND TIMING CHAIN TENSIONERS. FORD CORP WAS ABSOLUTELY WORTHLESS IN SUPPORTING THIS REPAIR. THE DEALER WAS ABSOLUTELY WONDERFUL. MY TRUCK WAS TAKEN TO THE DEALER ON MAY 13 AND I MIGHT GET IT AUGUST 16 OR 17. PARTS WERE ORDERED ON MAY 15 AND ESTIMATED DELIVERY WAS JULY 31. THAT'S UNSATISFACTORY! FORD DID NOT HAVE ANY PARTS AS THERE ARE SO MANY ENGINES BEING REPAIRD FOR THIS ISSUE.

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