NHTSA Complaint #11244220 — 2015 SUBARU FORESTER

HAD JUST GOT DONE REGISTERING MY 2015 FORESTER WITH 69K MILES. HAD REPLACED MY TIRES SINCE THEY WERE NEEDED TO BE DONE FOR INSPECTION AND AS I WAS REVERSING OUT OF THE SHOP IT FELT LIKE I HAD POPPED MY TIRE. GOT OUT AND SAW THE WHOLE REAR DRIVERSIDE SPRING SHOT DOWN THROUGH THE STRUT. LUCKILY IT ALL HAPPENED IN THE PARKING LOT, NOT WITH ME DRIVING DOWN TO MY MECHANIC GET GET MY INSPECTION DONE. ALSO HAD BOTH MY CHILDREN IN THE CAR WITH ME SO I WAS PRETTY UPSET WITH THIS HAPPENING. BROUGHT THE CAR TO MY DEALERSHIP (PRIME SUBARU OF MANCHESTER) WHERE I HAD PURCHASED THE VEHICLE AND TOLD THEM WHAT HAD HAPPENED. TO MY SURPRISE NOT ONLY DID THE DRIVERSIDE SNAPPED, BUT ALSO THE OTHER REAR TOO. WAS ESTIMATED TO BE $550 FOR THE REPAIR. FROM WHAT I SAW BOTH SPRINGS SNAPPED DUE TO RUST. PURCHASED THIS VEHICLE SO I DIDNT HAVE TO DEAL WITH PROBLEMS LIKE THIS BEING THAT I AM A YOUNG FATHER OF 2 AND CANNOT REALLY AFFORD NOR SHOULD HAVE TO REPAIR STUFF LIKE THIS. WITH A VEHICLE BEING ONLY 5 YEARS I DO NOT FIND THIS ACCEPTABLE. SUBARU OF AMERICA REALLY NEED TO TAKE ACTION TOWARDS THIS BEFORE SOMEONE GETS SERIOUSLY INJURED.