NHTSA Complaint #11244196 — 2012 FORD FIESTA

TRANSMISSION CLUTCH SHUDDER THIS CAR IS OWNED BY MY 83 YEAR OLD FATHER. I AM HIS POA. FOR A WHILE HE NOTICED THAT WHEN HE PUT HIS FOOT ON THE GAS THE CAR WOULD HESITATE. IT GOT REALLY BAD LAST WEEK. WE HAD IT TOWED TO HOFFMAN FORD. THEY TOLD US ABOUT THE RECALL AND I READ MANY ARTICLES ABOUT IT ONLINE AS WELL AS THE LAWSUIT. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THIS RECALL HOWEVER BECAUSE HE WAS AT 106,000 MILES IT WAS NOT COVERED AND IT WOULD COST $2500 TO FIX IT. THE CAR IS NOT WORTH THAT MUCH. IF FORD KNEW THERE WAS A PROBLEM THAN THIS SHOULD BE FIXED BY FORD AT NO COST NO MATTER THE MILEAGE. HE IS NOW WORRIED ABOUT HIS SAFETY AND SO AM I. I CONTACTED FORD CORPORATE AND THEY TOLD ME THAT HE CAN FIX IT AND SAVE THE RECEIPT. IF THE RECALL CHANGES THEN HE COULD GET REIMBURSED. THIS IS UNACCEPTABLE. ALSO THE DEALERSHIP CHARGED ME $160 TO DO A DIAGNOSTIC AND DID NOT FIX ANYTHING!