NHTSA Complaint #11244096 — 2000 FORD E-450

TL* THE CONTACT OWNS A 2000 FORD E-450. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE ACCELERATED AT A HIGH SPEED. THE CONTACT DEPRESSED THE BRAKE PEDAL MULTIPLE TIMES, BUT THE CRUISE CONTROL DID NOT DISENGAGE. THE CONTACT PRESSED THE OFF BUTTON ON THE STEERING WHEEL AND THE CRUISE CONTRL STILL FAILED TO SHUT OFF. THE CONTACT STATED THAT THE CRUISE CONTROL DISENGAGED INDEPENDENTLY AFTER A FEW MILES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.