NHTSA Complaint #11243952 — 2014 VOLKSWAGEN JETTA

WHILE DRIVING ON A PUBLIC ROADWAY, THE POWER STEERING ASSIST BEGAN TO DIMINISH CAUSING A NEED FOR INCREASED PHYSICAL EFFORT TO STEER THE VEHICLE WHILE AN UNUSUAL NOISE (HISSING) WAS DETECTED FROM THE ENGINE COMPARTMENT AREA. EXAMINATION AT AN AUTHORIZED VW SERVICE FACILITY REVEALED A POWER STEERING FLUID LEAK FROM THE LEFT SIDE STEERING RACK BELLOWS REQUIRING A TOTAL STEERING RACK REPLACEMENT AT A COST OF $1,886.89. VEHICLE ODO WAS 58,734 MILES AT THE TIME OF THIS REPAIR.