NHTSA Complaint #11243951 — 2005 FORD ESCAPE

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	11243951
Vehicle	2005 FORD ESCAPE
Component	SUSPENSION:REAR
Date of Incident	July 30, 2019
Date Filed	August 14, 2019
Mileage	189,319 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

TL* THE CONTACT OWNS A 2005 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, SHE HEARD A STRANGE SOUND AND THE VEHICLE BEGAN TO SWERVE. THE DRIVER PULLED THE VEHICLE OVER TO CHECK FOR A FLAT TIRE, BUT THE TIRES WERE FINE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TO AN INDEPENDENT MECHANIC. IT WAS DIAGNOSED THAT THE SHOCK ABSORBER MOUNTS ON THE REAR PASSENGER SIDE OF THE VEHICLE WERE DAMAGED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 189,319.

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