NHTSA Complaint #11243866 — 2016 GMC YUKON XL

TL* THE CONTACT OWNS A 2016 GMC YUKON XL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUDDERED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION, TRANSMISSION FLUID, AND WIRING HARNESS NEEDED TO BE REPLACED; HOWEVER, PARTS NUMBER: 700, 711, 2429, 7371, AND 87571 WERE ON BACKORDER. THE CONTACT CALLED TED BRITT CHEVROLET (46990 HARRY BYRD HWY, STERLING, VA 20164, (703) 955-3610), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD ATTEMPT TO LOCATE THE PARTS; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE VEHICLE WAS A LEMON. THE FAILURE MILEAGE WAS 65,350.