NHTSA Complaint #11243703 — 2015 HYUNDAI AZERA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11243703
Vehicle	2015 HYUNDAI AZERA
Component	POWER TRAIN
Date of Incident	July 27, 2019
Date Filed	August 13, 2019
Mileage	67,700 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

VEHICLE HARD TO PLACE IN REVERSE. THEN WHEN IN DRIVE, RPM WOULD GO UP WHEN STEPPING ON GAS PEDAL BUT THE CAR WOULD NOT GO. THEN THE CAR WOULD SUDDENLY SLAM INTO GEAR AND LUNGE FORWARD. NO CHECK ENGINE LIGHT EVER CAN ON. TOOK VEHICLE TO HYUNDAI DEALERSHIP AND THEY WERE UNABLE TO GET A CODE WHEN THEY SCANNED THE COMPUTER. DEALERSHIP CLAIMS TRANSMISSION IS OUT AND WILL REPAIR IT FOR $7,7700 DOLLARS. VEHICLE COMES WITH 100K MILE POWERTRAIN WARRANTY UNLESS YOU ARE THE SECOND OWNER WHICH I AM SO THAT MEANS THE DEALERSHIP DOES NOT HAVE TO HONOR THEIR 100K MILE WARRANTY. NUMEROUS COMPLAINTS ONLINE REGARDING COMPUTER NOT COMMUNICATING WITH TRANSMISSION PROPERLY CAUSING TRANSMISSION TO FAIL.

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