NHTSA Complaint #11243690 — 2019 TOYOTA SIENNA

INTERIOR OF VAN WAS CONSUMED WITH FUEL VAPORS. EXTERIOR FRONT OF VAN ENGINE COMPARTMENT ALSO SMELLS LIKE A FUEL LEAK. PROBLEM TAKEN TO DEALER AND THEY COULD NOT FIND THE SOURCE OF LEAK. VAN WAS RELEASED TO ME IN A UNSAFE CONDITION. INTERMITTENT FUEL SMELL BECAME MORE PROGRESSIVE TO THE POINT THE VAN WAS NOT ABLE TO BE DRIVEN TO TO SAFTEY CONCERN OF FIRE. SECOND TRIP TO DEALER THEY COULD NOT FIND SOURCE OF FUEL LEAK. DESCRIPTION OF PROBLEM. WHEN VAN WAS DRIVEN WITH OR WITHOUT AC FUEL VAPORS WOULD BE NOTICED ON THE EXTERIOR OF THE VAN. THIS PROGRESSED TO THE INTERIOR WHILE DRIVING. I ALSO TESTED THE VAN WITH THE ENGINE ON AND BOTH AC ON/OFF WITH THE VAN IN THE PARKED POSITION AND STILL NOTICE A VERY STRONG ORDER OF FUEL VAPORS. THE VAN IS UNSAFE FOR TRANSPORTATION ON PUBLIC ROADS AND UNSAFE TO DRIVE IN WITH MY FAMILY. THE PROBLEM WAS NOTICED WHEN THE VAN WAS STATIONARY OR IN MOTION ON CITY/HIGHWAYS.