NHTSA Complaint #11243686 — 2013 KIA OPTIMA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11243686
Vehicle	2013 KIA OPTIMA
Component	STEERING
Date of Incident	August 9, 2019
Date Filed	August 13, 2019
Mileage	107,236 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

BACK IN 2016 THE STEERING RECALL ISSUE WAS REPAIRED ON MY VEHICLE. IN FED 2017 DURING THE 50K MILE WARRANTY INSPECTION KIA REPLACED THE POWER STEERING ASSEMBLY. ABOUT A WEEK AGO MY STEERING BEGAN TO HAVE THE SAME ISSUE, LOTS OF PLAY IN THE STEERING WHEEL, VIBRATIONS FELT THROUGH THE PEDALS INTO THE STEERING. KIA IS NOW SAYING IT HAS NOTHING TO DO WITH THE RECALL THAT IT IS NORMAL WEAR AND TEAR. I HAVE NEVER HEARD OF NORMAL WEAR AND TEAR TO A VEHICLE STEERING SHAFT OR ASSEMBLY. WHILE DRIVING THE STEERING IS VIBRATING AND DOES NOT FEEL TOTALLY CONNECTED TO THE WHEELS.

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