NHTSA Complaint #11243312 — 2015 SUBARU FORESTER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11243312
Vehicle	2015 SUBARU FORESTER
Component	SUSPENSION
Date of Incident	April 1, 2019
Date Filed	August 12, 2019
Mileage	67,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

WITHIN THE SPAN OF ~3-5 MONTHS, BOTH REAR COIL SPRINGS HAVE BROKEN. I'M NOT SURE WHEN/HOW THE FIRST BROKE; NOTICED A TILT IN THE VEHICLE (FROM THE REAR THE LEFT SIDE WAS DISTINCTLY LOWER THAN THE RIGHT). TOOK VEHICLE IN FOR AN OIL CHANGE SOME WEEKS AFTER LEFT SPRING BROKE (STILL WAITING FOR REPLACEMENT PART), THEY NOTED THAT THE RIGHT REAR SPRING WAS ALSO BROKEN. I SUSPECT RIGHT REAR SPRING BROKE AFTER VEHICLE WAS PARKED; STARTED DRIVING AWAY AND NOTICED A CLUNK SOUND NEAR RIGHT REAR AFTER MOVING 10-20 FEET. I STOPPED, CHECKED FOR DEBRIS UNDER/BEHIND THE VEHICLE, DIDN'T NOTICE ANYTHING, CONTINUED ON. RESEARCH ONLINE SUGGESTS THIS IS A FAIRLY COMMON PROBLEM ON THIS VEHICLE.

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