NHTSA Complaint #11243134 — 2016 CHEVROLET MALIBU HYBRID

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11243134
Vehicle 2016 CHEVROLET MALIBU HYBRID
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 13,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

ON JUNE 30, 2019, I WAS DRIVING MY CHEVROLET MALIBU HYBRID HOME ON THE FREEWAY WHEN SUDDENLY THE ENGINE LOST POWER AND STALLED. THE SERVICE ENGINE SOON LIGHT TURNED ON AND A MESSAGE ON THE DASHBOARD SAID 'SHIFT TO PARK'. I COASTED TO THE NEXT EXIT AND STOPPED ON THE SIDE OF A STREET. I PRESSED THE OFF BUTTON AND SHIFTED TO PARK. I TRIED TO TURN ON THE CAR AND IT WOULDN'T EVEN CRANK THE ENGINE. I CALLED AAA AND AFTER 10 TO 15 MINUTES THE SERVICE ENGINE SOON LIGHT TURNED OFF. I TRIED AGAIN TO START THE CAR AND IT TURNED ON. I CANCELED AAA AND DROVE THE CAR HOME. AFTER A COUPLE OF DAYS, I DECIDED TO SCAN THE TROUBLE CODES IN THE CAR WITH MY CODE SCANNER. THE REPORT SAID FOUR CONFIRMED TROUBLE CODES, NO PERMANENT TROUBLE CODES, NO PENDING TROUBLE CODES, NO BODY CONTROL MODULE TROUBLE CODES, 1 TELEMATICS TROUBLE CODES, NO HUMAN MACHINE INTERFACE MODULE TROUBLE CODES, AND FOUR ELECTRONIC BRAKE CONTROL MODULE TROUBLE CODES. I SAVED THE REPORT AND RESET THE TROUBLE CODES. COPY OF THE REPORT ATTACHED. THEN ON JULY 2, 2019, I WAS DRIVING ON THE CITY STREET AND THE CAR STALLED AGAIN WITH THE SAME MESSAGE TO SHIFT TO PARK. I COASTED TO THE SIDE OF THE ROAD AND PRESSED THE OFF BUTTON AND SHIFTED TO PARK. I TRIED TO START THE CAR AND IT DID START AND I DROVE IT HOME. NEXT DAY I SCANNED THE TROUBLE CODES AGAIN. THE REPORT SAID NO CONFIRMED TROUBLE CODES, NO PERMANENT TROUBLE CODES, NO PENDING TROUBLE CODES, 2 BODY CONTROL MODULE TROUBLE CODES, 3 FRONT CAMERA ACTIVE SAFETY TROUBLE CODES, 3 TRANSFER CASE CONTROL MODULE TROUBLE CODES, AND 1 ELECTRONIC BRAKE CONTROL MODULE TROUBLE CODES. I SAVED THE REPORT, COPY ATTACHED. NEXT DAY I TOOK THE CAR TO THE DEALER FOR TROUBLE SHOOTING, AND REPAIR UNDER WARRANTY.

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