NHTSA Complaint #11243061 — 2012 FORD FUSION STRUCTURE:BODY

Complaint Details

ODI Number	11243061
Vehicle	2012 FORD FUSION
Component	STRUCTURE:BODY
Date of Incident	May 1, 2017
Date Filed	August 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

BOTH PASSENGER & DRIVER SIDE DOOR HANDLES BROKE. COULD NOT OPEN CAR DOORS FROM THE INSIDE. HAD TO OPEN WINDOW TO OPEN DOORS FROM THE OUTSIDE. DEALER SAID THIS WAS NOT COVERED UNDER WARRANTY AND PAID TO HAVE BOTH ASSEMBLY'S REPLACED. THIS IS A MAJOR SAFETY ISSUE AS I WOULD NOT HAVE BEEN ABLE TO GET OUT OF MY CAR RIGHT AWAY IN CASE OF EMERGENCY.

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