NHTSA Complaint #11243056 — 2015 SUBARU FORESTER

WHEN A PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT, THE AIRBAG WILL FREQUENTLY FAIL TO TURN ON. AN AIRBAG WARNING LIGHT WILL INSTEAD APPEAR ON THE DASH. WHEN I BROUGHT THE CAR TO THE DEALERSHIP, THEY INSISTED (BEFORE EVEN LOOKING AT THE CAR) THAT SOMETHING MUST HAVE BEEN SPILLED ON THE SEAT AND THAT THE SEAT WOULD NEED TO BE REPLACED (FOR $895). NOTHING HAS EVER BEEN SPILLED ON THE FRONT PASSENGER SEAT, NOR HAS IT GOTTEN WET. VISUAL INSPECTION OF THE SEAT SHOWS THAT IT'S IN PRISTINE SHAPE. SOMETIMES THE AIRBAG ALERT WILL APPEAR WHEN THE CAR IS STILL STATIONARY. OTHER TIMES, IT HAS ONLY APPEARED ONCE THE CAR WAS IN MOTION.