NHTSA Complaint #11243029 — 2011 JEEP GRAND CHEROKEE

DURING THE COLD MONTHS WHILE DRIVING, I NOTICED MORE HEAT THAN WHAT SHOULD BE NORMAL ON MY FEET/LEGS, COMING FROM THE ENGINE COMPARTMENT. 4/1/19 IT WAS A WARM DAY, SO THE EXTREME HEAT, WHILE I THEN NOTICED THE A/C WAS NOT WORKING, PROMPTED ME TO CALL JEEP DEALERSHIP TO MAKE AN APPOINTMENT. THEY TOOK A LOOK AT IT, AND SCHEDULED REPAIR FOR 5/7/19. THEY REPLACED THE HEATER CORE AND IT'S HOUSING--(ALONG WITH BLEND DOORS AND ACTUATORS FOR THE 3RD TIME). THEY SAID THE HOUSING HAD ACTUALLY MELTED FROM EXTREME HEAT. THERE IS NO WAY THIS UNDER DASHBOARD HEAT SHOULD BE THIS EXTREME, THE RESULT OF THE HEATER CORE. $2,200 TO REPLACE. SHOULD BE A RECALL ITEM.