NHTSA Complaint #11243006 — 2009 FORD F-250

MY HUSBAND AND I PURCHASED A FORD F250 LARIET TRUCK FROM A FORD DEALERSHIP IN CALIFORNIA ON 3-11-2012. EVER SINCE WE HAVE OWNED THE VEHICLE WE HAVE HAD PROBLEMS WITH A WOBBLE WHEN ON TRAVELING ON THE FREEWAY. WE HAVE HAD THE TRUCK IN THE SHOP ON MANY OCCASIONS AND WERE TOLD WE NEEDED NEW TIRES, ETC. SEVERAL TIMES WE BOTH HAVE EXPERIENCED SEVERE SHAKING ON THE FREEWAY WHICH CAUSES US TO SLOW WAY DOWN AND MOVE TO THE SLOW LANE. THIS IS VERY DANGEROUS AND SCARY. I HAVE DOCUMENTATION FROM VISITS TO THE FORD GARAGE WHERE WE HAVE MENTIONED THE ISSUE AND HAVE HAD PAID FOR ITEMS THAT I DO NOT BELIEVE WE NECESSARY SINCE THE PROBLEM WAS STILL ONGOING. THE ISSUE CONTINUED TO GET WORSE SO WE RECENTLY TOOK THE TRUCK TO A DIFFERENT FORD GARAGE ON 7-25-19 WHERE WE WERE TOLD BALL JOINTS WERE WORN, WE NEED A NEW TRACK BAR AND HUB SEALS. THE BILL FOR THIS ALONG WITH A SMOG CHECK CAME TO $2296.16. THE TOTAL AMOUNT SPENT ON THIS ISSUE OVER THE LAST FEW YEARS IS QUICK SIGNIFICANT. I STILL DO NOT HAVE CONFIDENCE THAT THE ISSUE IS FIXED AND I RECENTLY BECAME AWARE THAT THIS IS A PROBLEM THAT FORD IS AWARE OF AND HAS DONE NOTHING ABOUT. WE HAVE A 5TH WHEEL THAT WE INTENDED TO PULL WITH THIS TRUCK BUT THE STRESS INVOLVED WITH THIS ISSUE IS ENOUGH TO NOT FEEL CONFIDENT THAT WE CAN DO THAT. IS THERE ANYTHING WE CAN DO TO GET REIMBURSEMENT AND HAVE FORD FIX THIS ISSUE AND GUARANTEE THIS WILL NOT BE AN ONGOING PROBLEM?