NHTSA Complaint #11242752 — 2016 CHEVROLET VOLT

TL* THE CONTACT OWNS A 2016 CHEVROLET VOLT. THE CONTACT STATED THAT THE BACK-UP CAMERA WAS MALFUNCTIONING AND THE FRONT CONSOLE WOULD NOT WORK IF OTHER SERVICES WERE BEING USED. THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE TO GET THE CONSOLE TO WORK AGAIN. THE VEHICLE WAS TAKEN TO RELIABLE CHEVROLET (800 N CENTRAL EXPY, RICHARDSON, TX 75080, (972) 201-9240) WHERE THEY RE-FLASHED THE MODULE AND CHANGED THE CAMERA; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WOULD SHUT OFF WHEN PARKED. THE VEHICLE WAS A HYBRID AND THE BATTERY WAS DEPLETED. THE CONTACT WAS CONCERNED ABOUT THE CARBON MONOXIDE LEVEL IN HER GARAGE. THE VEHICLE WAS GETTING MORE AND MORE DIFFICULT TO SHUT OFF AND THE CONTACT HAD TO WAIT SEVERAL MINUTES TO MAKE SURE IT FINALLY SHUT OFF. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY STATED THAT THEY WOULD CONTACT THE MANUFACTURER AND CALL BACK. THE FAILURE MILEAGE WAS 5,000. *TT *JB *TT THE CONSUMER STATED UNRESPONSIVE DISPLAY GOES BLANK WHEN STARTING THE VEHICLE. THE CONSUMER FURTHER STATES WHEN A VEHICLE IS TURNED OFF HAVING ERRORS NOT RECOGNIZING THE VEHICLE IS IN PARK. *TR