NHTSA Complaint #11242659 — 2016 FORD MUSTANG

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11242659
Vehicle	2016 FORD MUSTANG
Component	ENGINE
Date of Incident	March 1, 2019
Date Filed	August 8, 2019
Mileage	30,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2016 FORD MUSTANG. THE CONTACT STATED THAT WHEN SHE TURNED THE STEERING WHEEL, THE VEHICLE MADE A LOUD, CRACKING SOUND. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT THE EVAPORATOR CORD WAS LEAKING AND THAT THE AIR COMPRESSOR NEEDED REPLACING. THE MECHANIC ALSO INFORMED THE CONTACT THAT THE FAULTY COMPRESSOR WAS RELATED TO THE NOISES SHE HEARD. THE CONTACT SPOKE WITH NALLEY FORD SANDY SPRINGS (7555 ROSWELL RD, ATLANTA, GA 30350 (678) 809-5711) AND WAS REFERRED TO NHTSA TO FILE A SAFETY COMPLAINT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000.

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