NHTSA Complaint #11242618 — 2012 KIA OPTIMA

TL* THE CONTACT OWNS A 2012 KIA OPTIMA. WHILE DRIVING 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO DECELERATE BEFORE IT BEGAN TO RESUME NORMAL DRIVING. THE FAILURE CONTINUED TO PERSIST THROUGHOUT THE DURATION OF THE DRIVE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED VALLEY HI TOYOTA (14612 VALLEY CENTER DR, VICTORVILLE, CA 92395, (760) 241-6484), BUT THE DEALER HAD YET TO RESPOND DESPITE NUMEROUS ATTEMPTS TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE CONTACT WOULD HAVE TO PAY TO HAVE HIS VEHICLE TOWED AND SERVICED AT THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.