NHTSA Complaint #11242584 — 2012 FORD F-150

FORD MOTOR COMPANY BRAKE ISSUE: FORD MOTOR COMPANY HAS HAD AN ONGOING ISSUE WITH THEIR ROTORS AND BRAKE PADS ON SEVERAL POPULAR VEHICLES FOR SEVERAL YEARS. THE ROTORS PREMATURELY WEAR AND WARP CAUSING A REDUCTION IS BRAKING POWER AND AN INCREASE IN BRAKING DISTANCE, THUS CREATING AN UNSAFE, HAZARDOUS, AND POTENTIALLY DEADLY CONDITION. THE FAILURE OF THE ROTORS, DUE IN PART TO SUB-PAR MATERIAL AND CRAFTSMANSHIP, CAUSES EXCESSIVE AND PREMATURE WEAR/FAILURE OF THE BRAKE PADS. FORD MOTOR COMPANY IS AWARE OF THIS ISSUE AND HAS SUBSEQUENTLY LABELED THE BRAKE PADS AS A "WEAR ITEM" NOT COVERED UNDER WARRANTY. WITH UNDER 11,000 MILES ON MY 2012 F-150, WHICH I PURCHASED BRAND NEW, I NOTICED A PULSATION IN THE BRAKE PEDAL AND SCHEDULED A SERVICE CHECK WITH AT THE PLACE OF PURCHASE. AUTONATION FORD IN NORTH CANTON, OHIO ADVISED THAT THEY "FOUND FRONT ROTORS CORRODED AND PITTED. ALSO FOUND REAR ROTORS IN SAME CONDITION. REAR PADS WERE AT 2MM. TURNED FRONT AND REAR ROTORS AND REPLACED REAR PADS." FORD REFUSED TO REIMBURSE THE REPLACEMENT COST OF THE DANGEROUSLY THIN REAR PADS, CLAIMING THEY ARE A "WEAR ITEM", WHEN IN FACT THE PADS WERE WORN AT AN ACCELERATED RATE TO THAT LEVEL BECAUSE OF THE FAULTY ROTORS. FORD MOTOR COMPANY HAS A FAULTY AND DANGEROUS PRODUCT ON THEIR VEHICLES THAT NEEDS TO BE RECALLED AND REPLACED BEFORE IT RESULTS IN INJURY OR DEATH. *JS