NHTSA Complaint #11242233 — 2009 DODGE CALIBER STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	11242233
Vehicle	2009 DODGE CALIBER
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	July 24, 2019
Date Filed	August 7, 2019
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2009 DODGE CALIBER. WHILE THE CONTACT WAS REPLACING THE RACK AND PINION HIMSELF, HE NOTICED THAT THE FRONT CROSSMEMBERS WERE CORRODED. THE VEHICLE WAS TAKEN TO KAYSER CHRYSLER DODGE (866 PHILLIPS BLVD, SAUK CITY, WI 53583) WHERE IT WAS DIAGNOSED THAT THE FRONT CROSSMEMBERS WERE SEVERELY RUSTED AND NEEDED REPLACEMENT. THE CONTACT ALSO RECEIVED A TECHNICAL SERVICE BULLETIN THAT EXTENDED THE FRONT AND REAR CROSSMEMBER WARRANTY ON THE VEHICLE. THE DEALER DECLINED REPAIRS BASED ON THE WARRANTY EXPIRATION DATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. *BF

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