NHTSA Complaint #11242024 — 2008 NISSAN SENTRA ENGINE

Complaint Details

ODI Number	11242024
Vehicle	2008 NISSAN SENTRA
Component	ENGINE
Date of Incident	August 5, 2019
Date Filed	August 6, 2019
Mileage	1,620,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

ON JUNE 20, 2016, I TOOK MY CAR INTO A NISSAN CERTIFIED DEALERSHIP TO HAVE THE TRANSMISSION REDONE UNDER THE EXTENDED WARRANTY THAT NISSAN DID FOR THE CVT ENGINE. THE CAR DROVE FINE AND THEN IN THE BEGINNING OF AUGUST 2019 JUST 3 YRS LATER AND 40,00 MILES ON THE NEW TRANSMISSION, THE TRANSMISSION IS MESSING UP AGAIN AND WE ARE TOLD THAT WE HAVE TO REPLACE THE TRANSMISSION FOR THE SECOND TIME AT OUR COST. AFTER DOING SOME RESEARCH I FOUND OUT THAT THERE WAS A SERVICE BULLETIN SENT OUT TO THE TECHNICIAN ON AUGUST 15, 2014 STATING THAT A 2007-2012 SENTRA WILL NEED A TRANSMISSION COOLER ADDED TO THE CVT TO PREVENT IT FROM OVERHEATING. THE NISSAN DEALERSHIP DID NOT PUT THAT ON OUR CAR WHEN WE HAD OUR TRANSMISSION REDONE UNDER THEIR EXTENDED WARRANTY IN 2016, AND NOW BECAUSE OF THEIR LACK OF RESPONSIBILITY OUR TRANSMISSION IS OUT, AND NISSAN IS NOT WANTING TO MAKE IT RIGHT.

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