NHTSA Complaint #11241973 — 2010 FORD ESCAPE ELECTRICAL SYSTEM

Complaint Details

ODI Number	11241973
Vehicle	2010 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	July 31, 2019
Date Filed	August 6, 2019
Mileage	103,561 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY VEHICLE IS EXPERIENCING A THROTTLE BODY FAILURE. PER THE FORD DEALER IT IS ONLY COVERED UNDER THE EXTENDED WARRANTY IF IT DOES IT DURING A TEST DRIVE BY A DEALER. THE VEHICLE IS PATENTLY UNSAFE. IT SHUTS DOWN IN ALL DRIVING SITUATIONS, HIGHWAY SPEEDS, SURFACE ROAD SPEEDS, WHILE MOVING. I HAVE ALMOST BEEN IN MULTIPLE ACCIDENTS DUE TO THIS ISSUE. THE LOCAL DEALER - FOWLER FORD - IS NOT FOLLOWING FORD'S DIRECTIVE AND IS CHARGING ME FOR A DIAGNOSTIC WHEN FORD SAYS NOT TO. THE 2010 FORD ESCAPE IS A DEATH TRAP. I AM NOW STUCK WITH A VEHICLE THAT HAS HAD MULTIPLE RECALLS FOR LESS SERIOUS ISSUES, BUT THE ONE ISSUE THAT CAN GET SOMEONE KILLED DOES NOT QUALIFY FOR A RECALL? THIS MAKES NO SENSE, I AM AFRAID TO DRIVE THE VEHICLE, BUT HAVE NO CHOICE. WHY WAS FORD ALLOWED TO GET AWAY WITH AN EXTENDED WARRANTY ON A PART THAT FAILS RANDOMLY, WHILE THE VEHICLE IS MOVING IN TRAFFIC. IT SEEMS THAT FORD WAS GIVEN A PASS ON AN ISSUE THAT WILL GET SOMEONE KILLED.

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Recent Complaints for the 2010 FORD ESCAPE

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