NHTSA Complaint #11241938 — 2010 SUBARU OUTBACK

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11241938
Vehicle 2010 SUBARU OUTBACK
Component ENGINE
Date of Incident
Date Filed
Mileage 190,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

MY COOLING SYSTEM DOES NOT WORK CORRECTLY, WE HAVE CHANGED THE RADIATOR TWICE AND THE THERMOSTAT TWICE. I HAVE TAKEN IT TO SUBARU OF CHERRY HILL AND ALSO TO SUBARU OF JAX WHERE MY FATHER IN LAW IS A SENIOR MASTER TECH. MY CAR HAS EVERYONE BAFFLED. EVERYTHING IN MY COOLING SYSTEM BACKS UP INTO MY OVERFLOW AND THAN I LOSE ALL MY COOLANT. I SEE THERE WAS A RECALL IN 2010 FOR MY YEAR OUTBACK MANUFACTURED BETWEEN JULY 31 TO DEC 2009 AND MY CAR FALLS IN THOSE DATE RANGES BUT WAS NEVER INCLUDING IN THIS COOLING SYSTEM RECALL. I HAVE CONTACTED SUBARU OF AMERICA AND THEY SAID THERE IS NOTHING THEY CAN DO FOR ME. THE ISSUE ONLY HAPPENS WHEN DRIVING ON BOTH CITY STREETS AND HIGHWAYS. BC OF THE ISSUE MY CAR HAS JUST SHUT DOWN ON ME LUCKILY IT WAS WHEN I WAS PULLING INTO PARKING LOTS AND NOT HIGHWAYS.

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