NHTSA Complaint #11241907 — 2015 RAM 1500

WHILE DRIVING 2,000 MILES FROM HOME, ON A HIGHWAY AT 65MPH IN MONTANA WHILE PULLING A CAMPER TRAILER, I GOT A MESSAGE TO IMMEDIATELY REPAIR MY AIR SUSPENSION SYSTEM. I STOPPED, CHECKED OUT THE SYSTEM AND FOUND THE TRUCK WAS SITTING FLAT ON THE AXLE, CAUSING AN EXTREMELY ROUGH RIDE. OTHER PARTS OF THE TRUCK ARE SHAKING VIOLENTLY WHEN ROAD BUMPS ARE ENCOUNTERED. IN MY OPINION, IT IS NOT SAFE TO OPERATE THIS VEHICLE IN THIS CONDITION, BUT BEING SO FAR FROM HOME, I HAVE NO CHOICE. I READ ONLINE FORUMS AND LEARNED WHERE MANY HUNDREDS/THOUSANDS OF PEOPLE ARE COMPLAINING ABOUT THIS ISSUE, AND THAT RAM KNOWS OF THE PROBLEM. I AM SEEKING A VOLUNTARY RECALL FOR THIS SYSTEM. COSTS TO THE CONSUMER HAVE BEEN REPORTED AS BEING ANYWHERE FROM $2,000 TO $7,000. FCA AND RAM TRUCKS NEED TO ADDRESS THE PROBLEM BEFORE LIVES ARE LOST DUE TO LOSS OF CONTROL. I WILL BE CONTACTING OWNERS IN ALL ONLINE FORUMS REQUESTING THAT THEY FILE A COMPLAINT ON THIS ISSUE, TO ILLUSTRATE THE SEVERITY OF THE PROBLEM.