NHTSA Complaint #11241770 — 1999 LEXUS RX

TL* THE CONTACT OWNED A 1999 LEXUS RX. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL ON THE OUTSIDE OF THE GARAGE AND ALLOWED THE FRONT PASSENGER TO EXIT THE VEHICLE, WHEN THE VEHICLE ACCELERATED ON IT'S OWN. THE CONTACT STATED THE BRAKE PEDAL WAS DEPRESSED WITH BOTH FEET BUT FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE GARAGE WALL, A TABLE SAW, A LARGE WOODEN TWO LAYERED WORK BEN, A CONCRETE WALL, INTO A DEN DOWNSTAIRS OF THE HOME, A POOL TABLE, AND A BAR SECTION. THE AIR BAGS DID NOT DEPLOYED. THE CONTACT STATED SHE SUSTAINED BACK, KNEE AND SHOULDER INJURIES AND WAS CURRENTLY ATTENDING PHYSICAL THERAPY. NO POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. AN UNKNOWN DEALER WAS CONTACTED AND A VOICEMAIL WAS LEFT. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 120,000.