NHTSA Complaint #11241594 — 2015 SUBARU FORESTER

ON JULY 28, WE WERE DRIVING AT ~70 MPH ON A FREEWAY WHEN THE CAR LOST MOMENTUM. THE ENGINE AND ELECTRICAL SYSTEM SEEMED TO STILL BE OPERATING, BUT THE ACCELERATOR HAD NOT EFFECT AND WE HAD TO COAST AND BRAKE TO A STOP NEXT TO THE MERIDIAN. DUE TO DENSE, HIGH SPEED TRAFFIC, WE COULD NOT SAFELY CROSS TWO-LANES OF TRAFFIC TO REACH THE SHOULDER. BRAKES AND STEERING CONTINUED TO FUNCTION AND THE CAR HAD FUEL, ALTHOUGH WAS CLOSE TO EMPTY. WE COULD NOT RESTART THE CAR, NOR COULD THE TOW TRUCK OPERATOR WHO REACHED US ~35-MIN LATER. THE CAR STARTED NORMALLY THE NEXT DAY, THE DEALER HAD NO THEORY OF WHY THIS OCCURRED, AND A MECHANIC WHO EXAMINED THE CAR COULD NOT REPRODUCE THE PROBLEM, AND SAID THE FUEL SYSTEM WAS OPERATING NORMALLY. WE'VE OWNED THE CAR SINCE JUNE 2018 WITH NO PREVIOUS PROBLEMS AND THIS WAS THE FIRST TIME THIS SITUATION OCCURRED. ON JULY 7, WE HAD THE CAR SERVICED FOR A RECALL RELATED TO A BRAKE LAMP SWITCH, I.E., SAFETY RECALL: WUE90|NHTSA CAMPAIGN: 19V149000.