NHTSA Complaint #11241379 — 2016 JEEP COMPASS

ABOUT 3 WEEKS AGO MY CAR STARTED STALLING OUT ON ME OUT OF NOWHERE, I TOOK IT TO A MECHANIC SO THEY COULD TRY TO DIAGNOSE THE PROBLEM, THEY THOUGHT IT WAS THE BATTERY SO I BOUGHT A NEW ONE( $183). 2 DAYS LATER THE CAR STARTED STALLING OUT ON ME AGAIN WHILE DRIVING ON THE FREEWAY A COP HAD TO PUSH MY CAR OUT OF THE WAY BECAUSE I WAS BLOCKING TRAFFIC AND IN AN UNSAFE LOCATION, I HAD TO GET IT TOWED ($80) & TOOK IT TO A DIFFERENT MECHANIC TO DIAGNOSE THE PROBLEM ($198) THEY SAID MY CAR HAD A SAFETY RECALL DUE TO THE CRANKSHAFT/CAMSHAFT SENSOR THEY RECOMMENDED THAT I SHOULD TAKE IT TO THE DEALERSHIP BECAUSE THAT IS THE MANUFACTURERS FAULT AND CHRYSLER WILL FIX IT FOR FREE. WHEN I WENT TO THE DEALERSHIP THEY SAID MY CAR DOES NOT QUALIFY AND THAT I WOULD HAVE TO REDIAGNOSE MY CAR FOR $200 AND PAY $540 FOR THEM TO FIX THIS ISSUE WHICH I AM NOT AT FAULT FOR. I ASKED IF I WOULD BE ABLE TO GET A RENTAL THROUGH THEM THEY SAID I WOULD HAVE TO PAY OUT OF POCKET FOR IT. I STARTED A CASE WITH CHRYSLER ON 07/29 AND AM STILL WAITING ON THE SPECIALIST TO REVIEW THIS. I AM FRUSTRATED. EVERY DAY THAT GOES BY IS ANOTHER DAY THAT I HAVE TO FIGURE OUT HOW TO GET TO WORK WHETHER IT BE ASKING FOR A RIDE OR PAYING FOR A RENTAL OUT OF POCKET. I WOULD UNDERSTAND IF I GOT IN A WRECK AND THE SENSOR MESSED UP I WOULD PAY FOR IT MYSELF NO QUESTIONS ASKED. ALL I'M ASKING IS FOR CHRYSLER TO HONOR THE SAFETY RECALL AND FIX THIS ISSUE. IF YOU WERE IN THE SAME POSITION I'M SURE YOU WOULD BE STRESSED OUT AS WELL. THE CAR IS NOT SAFE AND HAS LEFT ME STRANDED WHILE I WAS DRIVING, NOW 4 TIMES. MY CAR IS 2016 THERE IS NO REASON THIS SHOULD BE HAPPENING!!!! ALSO, I HAVE KEPT ALL RECEIPT AND WOULD LIKE TO BE REIMBURSED FOR THE HEADACHE & UNNECESSARY CHARGES THAT THIS HAS CAUSED ME.