NHTSA Complaint #11241372 — 2014 FORD FOCUS

TL* THE CONTACT OWNS A 2014 FORD FOCUS. UPON PURCHASING THE USED VEHICLE, THE CONTACT WAS INFORMED THAT THERE WAS AN ACTIVE RECALL ON THE VEHICLE REGARDING THE ENGINE. WHEN THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH SOUTH TACOMA MAZDA (6027 S TACOMA WAY, TACOMA, WA 98409, (253) 722-2888), SHE WAS INFORMED THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN INFORMATION WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER STATED MY CAR STOP WITHOUT NOTICE WHILE DRIVING DOWN THE STREET. I LEARNED THIS ALSO AFTER PURCHASE.*JB