NHTSA Complaint #11241298 — 2014 FORD EXPLORER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11241298
Vehicle 2014 FORD EXPLORER
Component STEERING
Date of Incident
Date Filed
Mileage 67,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

MY HUSBAND AND I WERE DRIVING HOME FROM MYRTLE BEACH AND THE STEERING WHEEL STARTED TO BECOME STIFF. WE PULLED OVER INTO A HOTEL PARKING LOT TO SEE WHAT THE ISSUE WAS BUT COULDN'T FIND ANYTHING UNUSUAL. I PROCEEDED TO START THE CAR AND THE DASH READ 'STEERING LOSS'...'SERVICE ADVANCE TRAC'. I HAD TO GET TOWED TO FORD, WHICH THANK GOD WAS ONLY 2MILES AWAY.. WE WERE TOLD THAT THE POWER STEERING HAD DIED SUDDENLY AND THAT IT JUST HAPPENS SOMETIMES. THE TOTAL WAS $1771. I'M SOOO DISAPPOINTED WITH GORD. I'VE ONLY HAD THE TRUCK FOR A LITTLE OVER A YEAR AND I'VE ONLY PUT 23,000 ON IT SINCE I BOUGHT IT PREOWNED WITH 43,000...

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