NHTSA Complaint #11241298 — 2014 FORD EXPLORER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11241298 |
| Vehicle | 2014 FORD EXPLORER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 67,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
MY HUSBAND AND I WERE DRIVING HOME FROM MYRTLE BEACH AND THE STEERING WHEEL STARTED TO BECOME STIFF. WE PULLED OVER INTO A HOTEL PARKING LOT TO SEE WHAT THE ISSUE WAS BUT COULDN'T FIND ANYTHING UNUSUAL. I PROCEEDED TO START THE CAR AND THE DASH READ 'STEERING LOSS'...'SERVICE ADVANCE TRAC'. I HAD TO GET TOWED TO FORD, WHICH THANK GOD WAS ONLY 2MILES AWAY.. WE WERE TOLD THAT THE POWER STEERING HAD DIED SUDDENLY AND THAT IT JUST HAPPENS SOMETIMES. THE TOTAL WAS $1771. I'M SOOO DISAPPOINTED WITH GORD. I'VE ONLY HAD THE TRUCK FOR A LITTLE OVER A YEAR AND I'VE ONLY PUT 23,000 ON IT SINCE I BOUGHT IT PREOWNED WITH 43,000...
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