NHTSA Complaint #11241289 — 2006 FORD F-250

I WAS TRAVELING SOUTH ON I-85 IN MEBANE, NC ON THE NIGHT OF 07/29/19 WHEN THE RIGHT REAR TIRE BEGAN TO VIBRATE EXCESSIVELY. I BEGAN TO SLOW DOWN WHEN THE RIGHT REAR TIRE EXPLODED. APPROXIMATELY ONE-HALF OF THE TREAD DETACHED FROM THE TIRE CAUSING DAMAGE TO THE RIGHT SIDE OF THE TRUCK BED. MICHELIN LT 265 70 R 17 LTX AT/2, 10 PLY TIRES WERE ON THE TRUCK. I REPLACED ALL FOUR TIRES WITH A DIFFERENT BRAND OF TIRE. I CONTACTED MICHELIN ON 08/02/19 TO FILE A CLAIM AND WAS TOLD THAT WITHOUT THE TIRE THAT EXPLODED, A CLAIM COULDN'T BE FILED. I CONTACTED THE TIRE SHOP AND THE TIRES THAT WERE REMOVED FROM MY TRUCK HAVE ALREADY BEEN DISPOSED OF. I HAVE PROOF OF PURCHASE AND PHOTOS OF THE DEFECTIVE TIRE AND DAMAGE DONE TO MY TRUCK. MICHELIN STATED THAT PROOF OF PURCHASE AND PHOTOS WERE NOT ACCEPTABLE. I'M BEING OVERLOOKED FOR MICHELIN'S DEFECTIVE PRODUCTS AND THIS IS NOT GOOD CUSTOMER SERVICE. I GOT A AUTO BODY REPAIR ESTIMATE FOR THE TRUCK ON 08/02/19.