NHTSA Complaint #11241204 — 2012 FORD FOCUS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11241204
Vehicle 2012 FORD FOCUS
Component ENGINE
Date of Incident
Date Filed
Mileage 112,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I PURCHASE 2012 FORD FOCUS SE JANUARY 21, 2019 FROM FAYETTEVILLE AUTO BROKERS, FAYETTEVILLE, NC. I WAS UNAWARE OF ANY RECALLS UNTIL I TOOK CAR TO BE SERVICED AT LAFAYETTE FORD, FAYETTEVILLE, NC ON 07/07/2019 LATER AND THERE WAS A CLUTCH RECALL. IT HAD 112,000 MILES AT THE TIME SO THAT PUT ME OUT OF WARRANTY WHICH SHOULD OF BEEN TAKEN CARE OF BEFORE PURCHASE. THEREFORE I WAS NOT FORWARNED NOR WAS I AWARE OF ISSUES WITH CLUTCH. NOW I AND STUCK WITH PAYMENTS AS WELL AS HIGH REPAIR BILL. THEN I FIND THIS ARTICLE LATE STATING REPLACEMENT OF FAULTY CLUTCH AT NO COST THAT WAS NOT FORWARDED OR MADE AWARE TO ME. MY CAR IS ALSO DEEMED UNSAFE DUE TO RECALL AND THE REPAIR SHOULD BE MANDATED AT NO COST BASED ON DECEPTION THAT STARTED THE DAY OF CREATION. IT IS ONLY FAIR THAT THIS WRONG IS CORRECTED.

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