NHTSA Complaint #11241144 — 2019 VOLKSWAGEN GTI

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11241144
Vehicle	2019 VOLKSWAGEN GTI
Component	ENGINE
Date of Incident	July 27, 2019
Date Filed	August 1, 2019
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. WHILE DRIVING 15 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER WITH THE CLUTCH PEDAL DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED BY ROADSIDE ASSISTANCE TO HAMILTON VOLKSWAGEN (2200 NJ-33, HAMILTON SQUARE, NJ 08690, (609) 587-7600) WHERE IT WAS DIAGNOSED THAT THE ADAPTATION ECM NEEDED TO BE RESET. THE VEHICLE WAS CURRENTLY AT THE DEALER AND A LOANER VEHICLE WAS PROVIDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, PROVIDED CASE NUMBER: 190628328, AND STARTED AN INVESTIGATION. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

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