NHTSA Complaint #11241138 — 2014 FORD MUSTANG STEERING

Complaint Details

ODI Number	11241138
Vehicle	2014 FORD MUSTANG
Component	STEERING
Date of Incident	August 1, 2019
Date Filed	August 1, 2019
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE CONTACT WAS ABLE TO PUSH THE STEERING WHEEL BACK IN AND DROVE VERY SLOWLY TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22279956. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

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