NHTSA Complaint #11241130 — 2017 FORD F-150

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11241130
Vehicle	2017 FORD F-150
Component	VISIBILITY/WIPER
Date of Incident	July 20, 2019
Date Filed	August 1, 2019
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

VEHICLE WAS PARKED IN MY GARAGE AND NOT STARTED. OWNER OPENED THE FRONT PASSENGER SIDE DOOR TO RETRIEVE ITEMS LOCATED IN THE PASSENGER SEAT. WHEN OWNER CLOSED THE DOOR, THE BACK WINDOW OF THE VEHICLE EXPLODED OUTWARD. THIS CAUSED SMALL PIECES OF SHATTERED GLASS TO LAND INSIDE THE TRUCK BED AND FALL BETWEEN THE CAB AND BED OF THE TRUCK. AS VEHICLE WAS BEING DRIVEN TO THE FORD DEALERSHIP AND BACK HOME, SMALL PIECES OF GLASS WERE DISPERSED WITHIN THE CAB OF THE TRUCK ACROSS THE BACK SEAT. THE WINDOW HAD NO PREVIOUS DAMAGE AND THE TRUCK REMAINS PARKED IN OWNER'S GARAGE EXCEPT WHEN IN USE. NO ENVIRONMENTAL FACTORS CONTRIBUTED TO THIS EVENT.

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