NHTSA Complaint #11241084 — 2007 RAM 3500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11241084
Vehicle 2007 RAM 3500
Component STEERING
Date of Incident
Date Filed
Mileage 56,256 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

TL* THE CONTACT OWNS A 2006 (NA) RAM 3500. WHILE THE VEHICLE WAS MAKING A RIGHT TURN AT A TRAFFIC LIGHT, THE PASSENGER SIDE TIE ROD SNAPPED OUT OF THE SOCKET. AS A RESULT, THE VEHICLE LOST STEERING ABILITY. THE VEHICLE WAS TOWED TO BOULDER CHRYSLER DODGE RAM (3200 28TH ST, BOULDER, CO 80301, (303) 442-1687) AND THE FAILURE WAS CONFIRMED. THE DEALER REPLACED ALL OF THE STEERING COMPONENTS FOR $1,500. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 56,256.

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