NHTSA Complaint #11241059 — 2007 JEEP COMMANDER

TL* THE CONTACT OWNS A 2007 JEEP COMMANDER. WHILE THE CONTACT'S HUSBAND WAS DRIVING 65 MPH, THE VEHICLE BEGAN TO HESITATE. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD BEFORE THE VEHICLE SEIZED. THE CONTACT WAITED AN HOUR BEFORE RESTARTING THE VEHICLE AND DRIVING HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC MULTIPLE TIMES, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE THE FIRST TIME. THE SECOND TIME, THE DEALER DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT CALLED CHAMPION CHRYSLER DODGE JEEP RAM (LOCATED AT 435 E PASS RD, GULFPORT, MS 39507, (228) 896-1515) AND WAS INFORMED THAT THE PART WOULD NOT BE AVAILABLE FOR ONE MONTH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 188,507. PARTS DISTRIBUTION DISCONNECT.