NHTSA Complaint #11241008 — 2019 VOLKSWAGEN GTI

TL* THE CONTACT OWNS A 2019 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT A LOW SPEED AND SLOWED DOWN TO A STOP. THE FAILURE SPECIFICALLY OCCURRED WHEN THE CLUTCH WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GENE LANGAN VOLKSWAGEN (816 NEW LONDON TURNPIKE, GLASTONBURY, CT 06033, (860) 633-0261) WHERE THE SOFTWARE AND THROTTLE BODY ADAPTATION SETTINGS WERE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND A LOANER VEHICLE WAS NOT AVAILABLE. THE VEHICLE WAS COVERED BY A NEW WARRANTY WITH IT BEING PURCHASED ON JULY 21, 2019. THE MANUFACTURER GAVE THE CONTACT A CASE NUMBER AND ASSIGNED A CASE MANAGER. THE FAILURE MILEAGE WAS 500.