NHTSA Complaint #11240943 — 2014 FORD FOCUS VEHICLE SPEED CONTROL

Complaint Details

ODI Number	11240943
Vehicle	2014 FORD FOCUS
Component	VEHICLE SPEED CONTROL
Date of Incident	May 29, 2019
Date Filed	July 31, 2019
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

MY CAR HAS BEEN DOWN FOR 2 MONTHS. I IMMEDIATELY TOOK MY CAR TO FORD BECAUSE IT HASN'T EVEN BEEN A YEAR SINCE MY PURCHASE. AFTER HAVING MY CAR FOR A WEEK THEY DECIDED THAT MY CAR NEEDED A NEW CLUTCH. NOW THAT I'M READING ALL OF THESE REVIEWS THAT ARE VERY SIMILAR TO MINE I NEED ANSWERS. MY CAR WAS SHUDDERING WHEN I FIRST MADE THE PURCHASE, BUT I WAS TOLD THOSE TYPES OF CARS JUST DRIVE LIKE THAT. FORD SAID THAT MY CLUTCH WAS NOT COVERED AND I HAVE TO PAY $2500 TO GET IT FIXED. WHEN IT'S CLEAR THAT FORD WAS ALREADY HAVING ISSUES WITH THESE TRANSMISSIONS. NOW I'M STUCK BETWEEN HAVING A REPOSSESSION OR HAVING TO COME UP WITH $2500 AND PAY MY CAR NOTE STILL. THIS IS INSANE.

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