NHTSA Complaint #11240855 — 2011 NISSAN ALTIMA

TL* THE CONTACT OWNS A 2011 NISSAN ALTIMA. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND EXTREMELY STICKY. THE FAILURE CREATED A CHEMICAL ODOR INSIDE THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THERE WAS A GLARE FROM THE DASHBOARD WHILE DRIVING, WHICH MADE IT DIFFICULT TO SEE VEHICLES OR EVEN PEDESTRIANS. THE VEHICLE WAS TAKEN TO PERFORMANCE NISSAN (LOCATED AT 1345 FEDERAL HWY, POMPANO BEACH, FL 33062, (954) 446-8772) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT REPLACING THE DASHBOARD WOULD COST APPROXIMATELY $3,000. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY AND NO FURTHER ASSISTANCE WOULD BE OFFERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. PIIR = Y.