NHTSA Complaint #11240751 — 2007 LEXUS ES

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11240751
Vehicle	2007 LEXUS ES
Component	STRUCTURE:BODY
Date of Incident	January 24, 2018
Date Filed	July 30, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY DASHBOARD IS MELTING AND IS STICKING TO TOUCH AND DEPRESSES WHEN TOUCHED AND NOT SAFE. I CALLED LEXUS AND I WAS TOLD IT'S BEYOND THE RECALL WINDOW AND I HAVE TO PAY OUT OF POCKET AND I CANNOT AFFORD IT. APPARENTLY THERE WAS A RECALL BACK IN 2016 BUT I BOUGHT MY CAR 12/2017 SO I MISSED THE WINDOW

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