NHTSA Complaint #11240687 — 2014 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11240687
Vehicle	2014 KIA SOUL
Component	ENGINE
Date of Incident	June 30, 2019
Date Filed	July 30, 2019
Mileage	80,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

VEHICLE HAS HAD A LACK OF POWER WAS TOLD IT WAS DUE TO A CLOGGED CONVERTER.... PERFORMED RECALL KIA SC176. THEY REPLACED THE CONVERTER AND DID AN ECU UPGRADE. CAR HAS SERIOUS LACK OF POWER NOW AND WHEN TRYING TO DRIVE DOWN THE HIGHWAY THE VEHICLE DONT KNOW WHICH GEAR TO BE IN SO IT CONSTANTLY HUNTS FOR A GEAR. GAS MILEAGE ALSO HAS DECREASED FROM ABOUT 30-32 TO 26-28. THE CAR IS A SAFETY RISK BECAUSE SOMETIMES IT CANT GET OUT OF THE WAY OF BIG TRUCKS

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